Privacy
Privacy Policy
Last updated: June 10, 2026
This Privacy Policy explains how Creem Holy Time collects, uses and protects information related to website visits, checkout, digital product delivery and customer support.
Information we collect
- Email address used during checkout or contact requests.
- Order and product information needed to deliver your digital purchase.
- Support messages you send to us through the Contact page.
- Basic technical information such as browser, device, IP address and security logs when needed to protect the website and prevent fraud.
How we use information
- To deliver digital products after successful payment.
- To provide customer support, refund support and order lookup.
- To send purchase confirmations, product access emails and important order updates.
- To prevent fraud, unauthorized access, abuse, chargebacks and policy violations.
- To comply with legal, tax, payment processor and compliance requirements.
Payment data
- Payments are processed securely by Creem or another approved payment provider.
- We do not store full card numbers, bank authentication details or sensitive payment credentials on our website.
- Payment providers may process payment method details, billing data, fraud signals and transaction records according to their own policies.
Sharing and retention
- We do not sell your personal information.
- We may share only the information needed with service providers such as payment processors, email delivery providers, hosting providers and fraud prevention tools.
- We retain order and support records only as long as needed for delivery, support, refund handling, compliance, accounting and dispute prevention.
Your choices
- You may contact us to request access, correction or deletion of your personal information where legally available.
- Some records may need to be retained for payment, fraud prevention, tax, legal or accounting reasons.
- For privacy questions, contact us through the Contact page or at support@holytime.space.